​​HOW DOES IT WORK?

The EZ College Storage process is simple, quick and can be entirely managed through our website. If preferred you can also call in your requests if you feel that's easier.  After you place an order, we’ll deliver your empty boxes along with your packing materials – which will include an inventory form and other helpful packing information. You simply pack your boxes and then schedule a pick up date, we will retrieve and store your items for you during the summer months.  Prior to the start of school you will choose from predetermined dates and we will redeliver your stored boxes and items.


PACKING & STORING


IS THERE ANYTHING YOU WON'T STORE?

Yes, EZ College Storage will not store perishables, liquids, explosives, jewelry, fine art or any illegal substances or drugs recognized as illegal by the U.S. Government.  All packages must be packed appropriately and securely.


DO YOU SUPPLY PACKING SUPPLIES?

Yes, we can supply packing materials such as bubble wrap and tape at your request.  All fragile items must be wrapped in bubble wrap.


HOW ARE MY EZ COLLEGE STORAGE BOXES SECURED?

We deliver serialized locks with every EZ College Storage Box when we drop them off.  Once they're packed, you lock them and you keep the "key".  Barring legal intervention, EZ College Storage will never open your boxes without your express permission.


HOW MUCH TIME DO I HAVE TO PACK MY BELONGINGS AFTER I RECEIVE MY BOXES?

We will drop off the boxes and materials about a week before finals. There will be predetermined times and dates for pick up of all packed boxes and items about a week later.


CAN I USE MY OWN BOXES OR CONTAINERS?

YES, but we do supply boxes for free so we ask that you use our EZ College Storage boxes. We do require that all non-furniture items be boxed. We understand that some items, like bicycles and other smaller, awkward items cannot be boxed and we can take those items ‘as is’.  If you have plastic bins we can store those if you prefer as well.


WHAT SIZES ARE THE EZ COLLEGE STORAGE BOXES?

EZ College Storage dimensions are:


27" long x 17" wide x 12" high.....


Although we only carry one size box, you are more then welcome to use your own boxes or bins. However they will be priced as an unboxed item. Those prices can be found on our pricing tab of the website.


WILL YOU PACK MY BOXES?

Sorry, but we’re not allowed to pack boxes on your behalf. You are responsible for securely packing your belongings.


WHAT IF MY BELONGINGS WON'T FIT INTO THE BOXES?
EZ College Storage can store those odd size items that might not fit in one of our standard boxes. Generally, if one person can carry it, we will be glad to store it for you.  These items require special handling and will be priced accordingly.
Common items include:

Luggage
Coffee Tables
Office Chairs

Mini Refrigerators
Bicycles
Window A/C Units
Area Rugs


DO YOU STORE LARGE ITEMS LIKE FURNITURE, RUGS AND LAMPS?

EZ College Storage will store rugs, lamps, and small to medium pieces of furniture. As a guideline, we limit furniture to pieces that may reasonably be carried by one person. Just be sure that furniture is ready to be moved and drawers or cabinets are empty. Please refer to the pricing section for more specialized pricing.


WHERE DO YOU STORE MY BELONGINGS?

We store all items in our nearby, secure facility in Westchester, NY. Furthermore, EZ College Storage owns our storage facility. We never hand your belongings off to a 3rd party, so you know they’re in excellent hands. Our facilities are designed for the safe storage of household goods, including boxes and furniture.  We ensure your items are safely stored to prevent damage in storage. We have 25 years of experience and will store your items with industry standards.


ARE THERE WEIGHT LIMITS ON MY STORAGE?

Yes. to ensure the safety of your items we limit the weight per box to 35lbs.


CAN I COME AND PICK UP MY BELONGINGS OR VISIT THE FACILITY?

We don’t allow public access at our facilities for security reasons, but please contact us if you have a unique situation. We make storage super simple by picking up and delivering your belongings to you so you never have to visit a storage unit again.


SCHEDULING


WHEN DO YOU DROP OFF THE BOXES?

When ordering, you will have the option to choose between predetermined dates for your school.  Your order will be confirmed by e-mail and your items will be delivered to you on the Box Drop Off Date.


WHEN CAN I HAVE MY BELONGINGS DELIVERED BACK?

The Early Delivery Window begins about one week before the first day of classes.
The Standard Window is three days prior to the first day of classes.
The Late Window is the Friday and/or Saturday the weekend after classes begin.

Any deliveries outside of these windows will incur a $100 fee.


HOW DO I SET UP MY DELIVERY?

We will contact you about a month before your classes begin to set up your delivery date.


WHAT IF I'M NOT READY WHEN IT'S TIME FOR MY DELIVERY?

In order to keep our costs low we try to limit our trips to and from your school.  An option is to designate a roommate or friend to except your belongings if you are unable to be present.  Any deviation from the delivery date will result in an extra charge.


HOW DO I KNOW THE MOVERS ARE CLOSE?

Our movers will contact you about 15 minutes before they arrive to drop off or deliver your belongings.


WHAT IF I MISS MY DELIVERY?

Immediately call 914-861-5377 or email us at info@ezcollegestorage.com.  We are an inexpensive service because we strive to keep to a specific date and time.


CAN YOU DELIVER OFF CAMPUS?

Yes, we can deliver anywhere within 3 miles from campus without charging extra fees.  A $30 fee will incur if the delivery location is more than 3 miles from campus.  We know some universities have several campuses so please contact us if you have a specific request.


CAN I STILL USE EZ COLLEGE STORAGE IF I WON'T BE LIVING ON CAMPUS OR IN A DORM?

Yes,  we understand that some students will not be living on campus or in dorms.  We will pick up and deliver to you even if you live in an apartment or personal house.


DO I HAVE TO BE THERE FOR MY DELIVERY?

No, you don't have to be physically present at the delivery.  You may designate a friend, family member, or roommate as your proxy.  We just need a person to confirm the pickup or delivery of your belongings and sign the paperwork.  We will need all contact information of your proxy prior to delivering your items.


COST & BILLING


HOW MUCH WILL IT COST?

We price our storage based on the number of items and boxes you store with us.  Visit out pricing section to learn more.


WHEN WILL I BE BILLED?

You will be billed the day of your pick up. 


HOW CAN I PAY FOR MY STORAGE?

We accept all major credit and debit cards along with cash and checks.


Frequently Asked Questions